Customer Support
VoIP Support
1.866.969.8359 (Opt 1)
voip@telxtelecom.com
Sales Inquiries
1.866.969.8359 (Opt 2)
sales@telxtelecom.com
Billing and Account
M-F 9AM to 5:30PM (EST)
1.866.969.8359 (Opt 3)
billing@telxtelecom.com
Telx Telecom Office Plans
Route calls to your cell phones and land-lines at a low cost per minute
Industry Awards |
Startup |
Pro |
Premium |
---|---|---|---|
Top Features
|
$9.99/mo SIGN UP |
$19.99/mo SIGN UP |
$24.99/mo SIGN UP |
Included Minutes |
300 |
1000 |
2000 |
Additional Minutes |
4.9¢ |
4.4¢ |
3.9¢ |
Local Numbers |
1 |
1 |
1 |
Extensions |
UNLIMITED |
UNLIMITED |
UNLIMITED |
Metered VoIP Lines |
✔️ |
✔️ |
✔️ |
Contract Required |
NONE |
NONE |
NONE |
* Check out our business VoIP solutions with unlimited minutes
Features Included in Every Virtual PBX
Core Features
- Automated directory
- Automatic Attendant (virtual receptionist)
- Automatic Transferred Calls
- Call Recording
- Custom greetings Announcement
- Day / Night mode
- DND (Do not disturb)
- Email, phone and pager notifications
- Information-only extensions
- Information on hold
- Integrated conferencing
- Music / Recording on hold jukebox
- No busy signals
- Personal greetings
- Unlimited space mailboxes
- Voicemail with web and email delivery
- Virtual calling card
- Virtual Fax service (inbound and outbound)
- Web system management
Unique Features
- AutoRoute
- Agent wrap-up time
- Call blocking
- Call waiting signal
- Call preview detail
- Call preview detail
- Custom queue management roles
- Custom ring-to locations
- Greeting Manager
- Load balanced routing
- Voicemail interrupt
- Multi-business support
- Multi-stage Dialing
- Mission-critical fault tolerance
- True ACD Queues
- Unique greeting for each phone number
- Real-time monitoring and reporting
- Skills-based routing
- Self-managed agent presence
- Supervised call transfers
- SmartID
- Queue optimization
- Overflow queues